Thames Dental Clinic
According to our open methodology, this clinic scored 33.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 20 ranked clinics · Last checked: 17 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1433.1/100
- Best for Expats#1233.8/100
- Best for Dental Implants#1432.5/100
- Best for Emergency Dental Care#1040/100
- Best Price Transparency#1521.3/100
- Best English-speaking Clinics#1436.3/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified "Dental treatment under anaesthesia" is listed among the treatments, but no page describes it and the depth is not published.
Summary
Dental practice on St George's Road in St Julian's, with a second listed location in Gżira. Offers crowns, implants, treatment under anaesthesia, X-rays, dentures, veneers, hygiene and root canal. Google rating is the lowest of the clinics reviewed here, with several reviews describing a difficult, unresponsive receptionist.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Reputation & Reviews: 5 of 20 verifiable points (missing: review recency; clinic responds to reviews; no recurring complaints; tripAdvisor presence)
- AI & Search Visibility: 0 of 8 verifiable points (missing: mentioned for: best dentist Malta; mentioned for: English speaking dentist Malta; mentioned for: dental implants Malta; mentioned for: emergency dentist Malta; mentioned for: Malta dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [site] | 0/3 |
| ✗ | Cleaning price listed All 15 treatment pages plus about-us and contact read; no prices published anywhere [thames-dental-clinic-deepen] | 0/2 |
| ✗ | Filling price listed No filling price found [thames-dental-clinic-deepen-2] | 0/2 |
| ✗ | Crown price listed No crown price found [thames-dental-clinic-deepen-3] | 0/2 |
| ✗ | Implant price listed No implant price found [thames-dental-clinic-deepen-12] | 0/2 |
| ✗ | Consultation price listed No consultation fee found [thames-dental-clinic-deepen-5] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray price found [thames-dental-clinic-deepen-6] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-27 [maps] | 1/6 |
| ◐ | Google review volume [maps] | 0.5/3 |
| ✗ | Review recency as of 2026-09-17 [thames-dental-clinic-deepen-13] | 0/3 |
| ✗ | Clinic responds to reviews Listing is unclaimed on Google [thames-dental-clinic-deepen-14] | 0/2 |
| ✗ | No recurring complaints Two independent reviews describe an unresponsive or rude reception; 5 of the 19 ratings are one star [thames-dental-clinic-deepen-7] | 0/2 |
| ✓ | No suspicious review patterns Not a 100% 5★ histogram; dates spread over years; reviewers with history [thames-dental-clinic-deepen-15] | 2/2 |
| ✓ | Active Facebook presence Clinic's own Facebook page: matching name, address and phone, with posts up to December 2025 [thames-dental-clinic-deepen-20] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found [thames-dental-clinic-deepen-8] | 0/0.5 |
| ✓ | Other review platforms Listed with five patient reviews on WhatClinic [thames-dental-clinic-deepen-9] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [site] | 2/2 |
| ✓ | CBCT (3D imaging) Dental-implants page describes a 3D CT scan used for implant planning [thames-dental-clinic-deepen-16] | 2/2 |
| ✓ | Implantology [site] | 2/2 |
| ✗ | Orthodontics Full 15-page treatment list read; no orthodontics/braces service [thames-dental-clinic-deepen-10] | 0/2 |
| ✓ | Oral surgery [site] | 2/2 |
| ✗ | Pediatric dentistry Full treatment list read; no paediatric service [thames-dental-clinic-deepen-17] | 0/1.5 |
| ✓ | Emergency care [site] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp link found; contact page’s Facebook link is itself broken [thames-dental-clinic-deepen-18] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [site] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible Contact form is generic with no estimate mechanism [thames-dental-clinic-deepen-11] | 0/1.5 |
| ✓ | Clear service explanations Treatment pages explain each procedure in detail, not just a list of names [thames-dental-clinic-deepen-4] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 9am-7pm plus Saturday 8am-10:30am by appointment. [site] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malta", "English speaking dentist Malta", "dental implants Malta", "emergency dentist Malta", "Malta dental clinic for expats".
| ✗ | Mentioned for: best dentist Malta [s_ai] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Malta [s_ai] | 0/1 |
| ✗ | Mentioned for: dental implants Malta [s_ai] | 0/1 |
| ✗ | Mentioned for: emergency dentist Malta [s_ai] | 0/1 |
| ✗ | Mentioned for: Malta dental clinic for expats [s_ai] | 0/1 |
| ✗ | Structured data on website JSON-LD carries only WebSite/WebPage/ImageObject/BreadcrumbList types [thames-dental-clinic-deepen-19] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages [site] | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1ForteDent Dental Clinic41.8 of 100View report →
- #2Regional Dental Centre43 of 100View report →
- #3Apex Dental39.7 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Colin Nicholas Gambin [lic1] | Dentist | MCM 0166 | Registration number on the Medical Council of Malta’s register of dental surgeons (Principal List), where the dentist is listed as Gambin Nicholas. |
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
- low Recurring communication complaints (-1 pts) — Multiple independent Google reviews describe an unresponsive/rude receptionist and being given a wrong clinic address for an emergency appointment. [maps]
Red-flag penalty applied: -3 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://thamesdental.com/ |
|---|---|
| Phone | +356 2137 6723 |
| Google Maps | Map listing |
| Address | Flat 5, 3rd Floor, 74 St George's Road, St Julian's, Malta |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| site | https://thamesdental.com/ | services (crowns, emergencies, implants, anaesthesia, X-rays, dentures, bridges, veneers, hygiene, whitening, fillings, oral surgery, root canal), contacts, two locations, opening hours, no prices or dentist names published | 2026-09-17 |
| maps | https://www.google.com/maps/place/Thames+Dental+Clinic/@35.9220816,… | address, phone, Google rating 3.9 (19 reviews) as of 2026-08-27, two of three sampled reviews describing receptionist/scheduling problems | 2026-08-27 |
| lic1 | https://mcmregistration.gov.mt/Search/Index | Medical Council of Malta Health Professional Search, surname Gambin → Gambin Nicholas, Reg. No. 0166, Dental Surgeons – Principal List, registered 14/12/1990 | 2026-08-27 |
| s_ai | search:best dentist Malta / English speaking dentist Malta / dental implants Malta / emergency dentist Malta / Malta dental clinic for expats | AI/search visibility scout 2026-08-28 | 2026-08-28 |
| thames-dental-clinic-deepen | https://thamesdental.com/treatments/routine-hygiene-scaling-and-pol… | Hygiene treatment page explains scaling and polishing in prose with no price | 2026-09-17 |
| thames-dental-clinic-deepen-2 | https://thamesdental.com/treatments/restoring-teeth-fillings/ | Fillings treatment page explains the procedure with no price | 2026-09-17 |
| thames-dental-clinic-deepen-3 | https://thamesdental.com/treatments/crowns-caps/ | Crowns treatment page explains the procedure with no price | 2026-09-17 |
| thames-dental-clinic-deepen-4 | https://thamesdental.com/treatments/dental-implants/ | Dental implants page explains candidacy, the two-stage surgical process, healing and maintenance in several paragraphs | 2026-09-17 |
| thames-dental-clinic-deepen-5 | https://thamesdental.com/treatments/dental-examination-and-consulta… | Examination and consultation treatment page has no fee | 2026-09-17 |
| thames-dental-clinic-deepen-6 | https://thamesdental.com/treatments/dental-x-rays/ | Dental X-rays treatment page has no fee | 2026-09-17 |
| thames-dental-clinic-deepen-7 | https://www.google.com/maps?cid=14986805276260797003&hl=en | Google listing 2026-09-17: histogram 5* 14 / 4* 0 / 3* 0 / 2* 0 / 1* 5 (19 total); one-star reviews dated 2025-06-27 ("I tried for two days to schedule an appointment with him over the phone") and 2025-02-27 ("you have the rudest receptionist") | 2026-09-17 |
| thames-dental-clinic-deepen-8 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Thames%2… | TripAdvisor’s own search returns unrelated "St Julian’s" hotels and wineries named "Thames"/"Julian", no listing for this clinic | 2026-09-17 |
| thames-dental-clinic-deepen-9 | https://www.whatclinic.com/dentists/malta/saint-julians/thames-dent… | WhatClinic profile read 2026-09-17: "Thames Dental Clinic in Saint Julian's, Malta", with 5 patient reviews | 2026-09-17 |
| thames-dental-clinic-deepen-10 | https://thamesdental.com/treatments/ | Treatments index lists 15 services (wisdom teeth, whitening, hygiene, root canal, fillings, preventive, veneers, bridges, dentures, X-rays, GA, implants, consultation, emergencies, crowns); orthodontics is not among them | 2026-09-17 |
| thames-dental-clinic-deepen-11 | https://thamesdental.com/contact-us/ | Contact form fields: Name, Email, Message only — no service selection or treatment estimate | 2026-09-17 |
| thames-dental-clinic-deepen-12 | https://thamesdental.com/treatments/dental-implants/ | Dental implants page explains the procedure at length with no price | 2026-09-17 |
| thames-dental-clinic-deepen-13 | https://www.google.com/maps?cid=14986805276260797003&hl=en | Newest readable review dated 2025-07-20 | 2026-09-17 |
| thames-dental-clinic-deepen-14 | https://www.google.com/maps?cid=14986805276260797003&hl=en | "Claim this business" action link present in the listing data; none of the 5 readable reviews carry a reply | 2026-09-17 |
| thames-dental-clinic-deepen-15 | https://www.google.com/maps?cid=14986805276260797003&hl=en | Sampled reviews dated 2024-2025 from accounts with 1-6 prior reviews; histogram 5★ 14 / 1★ 5 of 19 | 2026-09-17 |
| thames-dental-clinic-deepen-16 | https://thamesdental.com/treatments/dental-implants/ | Page: "sometimes also a CT scan is required to give us a deeper insight into the bone structure in 3 dimensions" | 2026-09-17 |
| thames-dental-clinic-deepen-17 | https://thamesdental.com/treatments/ | Treatments index has no children’s/paediatric dentistry entry | 2026-09-17 |
| thames-dental-clinic-deepen-18 | https://thamesdental.com/contact-us/ | Contact page phone/email list has no wa.me link | 2026-09-17 |
| thames-dental-clinic-deepen-19 | https://thamesdental.com/ | 40 pages read carry structured data of type WebSite, ImageObject, WebPage, BreadcrumbList, ListItem only — no Dentist/MedicalClinic/LocalBusiness/Organization | 2026-09-17 |
| thames-dental-clinic-deepen-20 | https://www.facebook.com/thamesdentalclinic | Page "Thames Dental Clinic" (Dentist & Dental Office), address "74, Flat 5, Triq San Gorg, St Julian's" and phone +356 2137 6723, both as on the clinic's listing; bio names Dr. Colin Gambin B.Ch.D. (Hons); latest post December 2025 (an opening-hours notice). Read 2026-09-29. | 2026-09-29 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Facebook presence re-checked directly on Facebook (the clinic's site has no working Facebook link): the clinic's own page was found, with its name, address and phone number and recent posts. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's treatments index and all 15 individual treatment pages, plus about-us, contact-us and its Google listing. Recorded: the repeated complaints about reception handling still stand on the current listing, where 5 of 19 ratings are one star; no prices published anywhere; a CT scan described for implant planning; no orthodontics or paediatric service; each treatment explained in plain language; the listing is unclaimed on Google, so no owner replies are possible; Google 3.9 from 19 reviews, newest 2025-07-20; no TripAdvisor listing, though the practice has a WhatClinic profile with five patient reviews; no structured business markup. The site's own images are generic stock/icon graphics rather than photos of the premises, and the single photo on the Google listing was not available on 2026-09-17, so realClinicPhotos and whether the clinic is on Facebook (its own Facebook link on the site is broken, pointing to "#") remain unresolved. |
| 2026-09-09 | Sedation criterion re-read against methodology 1.4.0, which counts only general anaesthesia or deep intravenous sedation where the patient is asleep and unaware. "Dental treatment under anaesthesia" is listed among the treatments, but no page describes it and the depth is not published. The value moves from true to unknown: the earlier reading credited sedation that is not documented as deep enough, and the published wording settles the question neither way. |
| 2026-08-27 | Initial verification: confirmed live website, address, phone and Google rating (3.9, 19 reviews); matched the practice to a licensed dentist via a phone-number cross-reference; recorded a low-severity communication-complaints red flag based on two independent reviews. |
A question or a correction?
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