Thames Dental Clinic
According to our open methodology, this clinic scored 23.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 20 ranked clinics · Last checked: 27 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1223.9/100
- Best for Expats#1123.8/100
- Best for Dental Implants#1122/100
- Best for Emergency Dental Care#628/100
- Best Price Transparency#1314.6/100
- Best English-speaking Clinics#1226.5/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)#523.9/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented "Treatment under anaesthesia" listed as a service. [site]
Summary
Dental practice on St George's Road in St Julian's, with a second listed location in Gżira. Offers crowns, implants, treatment under anaesthesia, X-rays, dentures, veneers, hygiene and root canal. Google rating is the lowest of the clinics reviewed here, with several reviews describing a difficult, unresponsive receptionist.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- Reputation & Reviews: 1.5 of 11 verifiable points (missing: no recurring complaints)
- AI & Search Visibility: 0 of 6.5 verifiable points (missing: mentioned for: best dentist malta; mentioned for: english speaking dentist malta; mentioned for: dental implants malta; mentioned for: emergency dentist malta; mentioned for: malta dental clinic for expats; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [site] | 4/4 |
| ✗ | Dentist names listed [site] | 0/3 |
| ✗ | Dentist specializations listed [site] | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [site] | 3/3 |
| ✓ | Clear contact details [site] [maps] | 2/2 |
| ✓ | English website version [site] | 2/2 |
| ✓ | Address and map published [maps] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [site] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-27 [maps] | 1/6 |
| ◐ | Google review volume [maps] | 0.5/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✗ | No recurring complaints Two independent reviews describe an unresponsive/rude receptionist and being given a wrong clinic address for an emergency appointment. [maps] | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [site] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [site] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery [site] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care [site] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [site] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours Mon-Fri 9am-7pm plus Saturday 8am-10:30am by appointment. [site] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Malta", "English speaking dentist Malta", "dental implants Malta", "emergency dentist Malta", "Malta dental clinic for expats".
| ✗ | Mentioned for: best dentist Malta [s_ai] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Malta [s_ai] | 0/1 |
| ✗ | Mentioned for: dental implants Malta [s_ai] | 0/1 |
| ✗ | Mentioned for: emergency dentist Malta [s_ai] | 0/1 |
| ✗ | Mentioned for: Malta dental clinic for expats [s_ai] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages [site] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Colin Nicholas Gambin [lic1] | Dentist | Reg. No. 0166, Dental Surgeons – Principal List, Medical Council of Malta (registered as "Gambin Nicholas") |
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
- low Recurring communication complaints (-1 pts) — Multiple independent Google reviews describe an unresponsive/rude receptionist and being given a wrong clinic address for an emergency appointment. [maps]
Red-flag penalty applied: -5 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://thamesdental.com/ |
|---|---|
| Phone | +356 2137 6723 |
| Google Maps | Map listing |
| Address | Flat 5, 3rd Floor, 74 St George's Road, St Julian's, Malta |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| site | https://thamesdental.com/ | services (crowns, emergencies, implants, anaesthesia, X-rays, dentures, bridges, veneers, hygiene, whitening, fillings, oral surgery, root canal), contacts, two locations, opening hours, no prices or dentist names published | 2026-08-27 |
| maps | https://www.google.com/maps/place/Thames+Dental+Clinic/@35.9220816,… | address, phone, Google rating 3.9 (19 reviews) as of 2026-08-27, two of three sampled reviews describing receptionist/scheduling problems | 2026-08-27 |
| lic1 | https://mcmregistration.gov.mt/Search/Index | Medical Council of Malta Health Professional Search, surname Gambin → Gambin Nicholas, Reg. No. 0166, Dental Surgeons – Principal List, registered 14/12/1990 | 2026-08-27 |
| s_ai | search:best dentist Malta / English speaking dentist Malta / dental implants Malta / emergency dentist Malta / Malta dental clinic for expats | AI/search visibility scout 2026-08-28 | 2026-08-28 |
Change History
| Date | Change |
|---|---|
| 2026-08-27 | Initial verification: confirmed live website, address, phone and Google rating (3.9, 19 reviews); matched the practice to a licensed dentist via a phone-number cross-reference; recorded a low-severity communication-complaints red flag based on two independent reviews. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.